Travel Policies

Below you will find details regarding Alaska Marine Highway policies, the services and amenities offered, check-in and customs information and much more. If you have additional questions that are not addressed, friendly reservations agents are available Monday through Friday 7:30 a.m. until 4:00 p.m. Alaska Time by calling 1-800-642-0066 and they will be happy to assist you.

Accessibility (+)

Animal Transport (+)

Baggage Limitation (+)

Cabins & Facilities (+)

Camping Onboard (+)

Changes, Cancellation & Refunds (+)

Check-In Times (+)

Commercial Vans & Trailers (+)

Conduct (+)

Contract Terms & Conditions (+)

Customs Contact Information (+)

Electrical Power (+)

Firearm Transport & Self Defense Products (+)

Food & Beverage Service (+)

Foreign Exchange (+)

HAZMAT - Restricted Materials (+)

Identification Requirements (+)

Kayaks, Canoes & Inflatables (+)

Lost & Found (+)

Marijuana (+)

Medical Services (+)

Minors Traveling Unaccompanied (+)

Notice of Nondiscrimination (+)

Notification of Schedule Changes (+)

Payment (+)

Personal Information (+)

Privacy Protection (+)

Port Efficiency Policy (Whistle Stop Service) (+)

Responsibility for Car Deck Spills (+)

Restrooms & Showers (+)

Schedule Changes (+)

Service Animals (+)

Smoking (+)

Storage Lockers (+)

Stowaways (+)

Subject to Screening (+)

Telephone (+)

Terminal Public Parking (+)

Tipping (+)

Travel Insurance (+)

Vehicles & Vehicle Categories (+)

Vehicle Restrictions for Vessels & Ports (+)

Waitlists (+)

Whittier Tunnel Information (+)