INFORMATION BY PHONE 24/7

You can now dial 511 within Alaska to get the latest schedule information!

We are excited to announce that the Alaska Marine Highway has been added to the Department of Transportation’s 511 phone system. This new way to gather vessel information will be helpful to anyone who travels on the ferry.

• 511 can be called from anywhere in Alaska and maintains 24-hour information with real-time data for each vessel*.You can also access the same 24-hour information system through our toll-free line at 1-800-642-0066.
• When you call, say, “Alaska Marine Highway” and you will enter into an easy-to-navigate, automated voice-recognition system. You will then be asked if you want information on arrivals, departures or schedules. This is extremely helpful when you want to know if there are any changes to your ferry schedule.
• During business hours, you always have the option to transfer to a reservation agent or terminal.

This new way to gather ferry information is fast, easy and convenient. We suggest that you call and check it out to see how simple it is. As you get to know the system, you will find that you can easily interrupt the prompts and get to the information you desire faster.

The same data that is maintained on the 511 system is also kept on the system map, just click on a ship icon and a pop-up box will appear that shows each vessel’s status, next port and estimated time of arrival.

*The fast ferries are not included on the 511 system, but will be added in the summer of 2012.