Passenger Services

We want to make your travel experience at the Ted Stevens Anchorage International Airport a pleasant one. For this reason, we have a wide range of services and facilities to best serve you. Detailed information can be found at the links provided here.

airplane graphic Visitor Information:
Visitor Information is available seven days a week in the South terminal of the Airport.* These visitor centers are staffed with helpful volunteers organized by Visit AnchorageCustomer Service Partner Icon. For more information about visiting Anchorage and Alaska, go to There are brochure racks located near the visitor centers and visitor guides located throughout the terminals.
  • The South (Domestic) terminal visitor information center is located on Level 1, bag claim level, in "C" Concourse, behind the escalators. It is staffed from 9AM to 4PM, seven days a week. A visitor information kiosk is located on Level 1, "A" Concourse, across from Bag Claim No. 4. It is staffed when required. The phone number is (907) 266-2860.
  • *The North Terminal visitor information center is located in the lobby of the terminal. It is staffed during scheduled flight arrivals. The phone number is (907) 266-2657.